FAQ

FAQ's

Where do you deliver?

We are currently delivering Kookies within Lahore.

What are your delivery timings?

12 PM to 12 AM. Monday to Sunday.

Can I place an order on weekends?

Yes! We are open for orders throughout the week.

What payment methods do you accept?

We accept:

Cash on Delivery (COD)

Bank Transfer
JazzCash/SadaPay (03226167855)

Do you offer same-day delivery?

Yes! It takes 60 to 90 minutes to deliver freshly baked Kookies through Lahore.

Is there a minimum order quantity?

Yes, we have a minimum order quantity of 3 Kookies.

How long do your cookies stay fresh?

Our cookies stay fresh for 3-4 days if stored in an airtight container or refreigerated. Make sure you warm your Kookies for about 10 - 20 seconds before having them!

Do you offer customizations (gift packaging, personalized messages etc.)?

Yes! We offer customization options like gift boxes, and personalized messages. Please mention your requirements when placing the order. Custom orders are to be placed 24 hours in advance.

Do you offer refunds or replacements?

We ensure the best quality, but if there’s an issue with your order or if your order is damaged, please contact us immediately for a replacement.